Assisted Living Sitemap - Page 2 2014-09-19

Community Health Worker Intervention Improves Post-Hospital Outcomes
Community Health Worker Intervention Improves Post-Hospital Outcomes

Caring for Christian Residents - Religion and the Nursing Home - Religion and Assisted Living
How can the activity director help residents continue the spiritual side of their life? Let's find out in this article.

Using Scouts in Your Activities - Eagle Scout Project Puts Flowers Outside Every Resident's Room
An Eagle Scout Project results in flower boxes outside of every resident's window. How cool is that?

Culture Change in Long-Term Care - Pseudo Culture Change
Culture change in long term care is about real relationships with those we serve and with each other. Pets, plants, and using the culture change language are not the equivalent of culture change in a long term care facility.

Event Marketing Assisted Living - Move-In Incentives
The majority of visitors come to your website and leave. What if you were able to get back in front of those visitors after they leave? This is entirely possible by using re-marketing with Google Adwords.

Using Puzzles to Engage Dementia Patients
How do you awaken a dementia patient into participation? By working one-on-one and building up their skills. In this case an activity director used puzzles to make the pieces fit.

Actions Steps for Pain Management in Older Adults
Improved management of chronic pain can significantly reduce disability in older adults. Pain in aging adults has historically been poorly reported, recognized and managed. Let's take some actions steps.

Pain Management in Older Adults
Improved management of chronic pain can significantly reduce disability in older adults. Pain in aging adults has historically been poorly reported, recognized and managed. In this article let's set the stage.

Activity Ideas from Around the World
Ukgericative is a website from the United Kingdom that offers a variety of ideas from how to make a Halloween orange to programing special events such as a Teddy Bear Picnic.

testimonial - word of mouth marketing - social media - sales - marketing
The economy is driven on word of mouth. People seek out referrals all the time from friends, families, neighbors. The referral is a story and if it is a good story, that is one that results in business, well than it is a testimonial waiting to happen. Testimonials are the life-blood of the healthcare business. Often emotional, they attract attention and can be used to obtain more business.

net promoter score - will you recommend - long term care sales and marketing - NPS - assisted living sales
A Net Promoter Score (NPS) is based on the perspective that every company's customers can be divided into three categories: Promoters, Passives, and Detractors. By asking one simple question — How likely is it that you would recommend [Company X] to a friend or colleague? — you can track these groups and get a clear measure of your company's performance through its customers' eyes.

Guest Writer: Nicole Fonovich, M.Ed.
Guest Writer Nicole Fonovich, M.Ed. is a tech-savvy mom blazing a new trail in children's publishing.

June Activities for Nursing Homes and Assisted Living, Part 4
Here are ideas for June activity programming. June is a big month for baseball.

June Activities for Nursing Homes and Assisted Living
Here are ideas for June activity programming. With Cole Porter's birthday we ask, does anything go?

June Activities for Nursing Homes and Assisted Living, Part 3
Here are ideas for June activity programming. In this third article we explore summertime.

June Activities for Nursing Homes and Assisted Living, Part 2
Here are ideas for June activity programming. In this second article we explore Flag Day.

Guest Writer: Ravi Panjwani
Guest Writer Ravi Panjwani writes about mobile technology solutions that improve care and compliance in settings across the long term care continuum.

Starting an Adult Medical Day Center
Adult medical day services may be a good health care solution for your community. In this article, we look at how to start an adult medical day care center.

Be a Caregiver and Still Have a Life
Caregiver health is an important issue. Can you be a caregiver and still have a life? Yes. You can take care of yourself while helping a loved one.

Becoming a Certified Therapeutic Recreation Specialist
Residential living communities for seniors share more than an aging population. Each has a unique responsibility to provide for the mental well being of their residents. The activities program is one way to provide for that well being and the Certified Therapeutic Recreation Specialist is a unique individual specially-trained to administer an effective activities program.

Nursing Home Environmental Services
Environmental services in long-term care across all settings is more than just keeping a clean and safe environment. It is also about providing a home to residents. The greatest challenge a long-term care environmental services team faces is embracing the psychological and emotional toll residential care puts on the residents and their families.

Cultural Sensitivity in Nursing Homes - Major Issues
Alleged incidents of abuse, neglect and mistreatment among different races, classes and religious groups in long-term care facilities has been reported. Being aware of cultural differences and knowing that they can impact care delivery is important. And the development of culturally sensitive programs can help bridge differences, positively impact care and lead to increased resident, family and employee satisfaction.

Palliative Care
Palliative Care is a misunderstood service most often associated with death and dying. In reality, palliative can give people a longer quality of life during any stage of life. It is specialized medical care for those with serious illnesses that focuses on providing patients with relief from the symptoms, pain, and stress of that illness. The goal is to improve quality of life for both the patient and the family.

Tips for Children Visiting Nursing Homes
Do your residents have young grandchildren or great grandchildren who want to visit them? Here are six tips for helping your child get through their first visit.

How to Start a Gardening Club
Want to know how to start a gardening club? Local growers can help you set up and maintain them.

Activities for March, Part 2
Let's continue to take a look at some activities for the month of March.

March Activities for Nursing Homes and Assisted Living
March activities for assisted living includes some interesting trivia around the name Kathleen and by the way whatever happened to those Unicorns?

ReAct Addresses Caregiving in the Workplace
ReAct is a coalition dedicated to addressing the challenges faced by employee caregivers and reducing the impact on the companies that employ them.

Holistic Approaches to Dementia Care
Memory Magz® and Memory Mealz™ specialize in holistic approaches to dementia care. It recognizes four pillars: Environmental, Communication, Nutritional & Engaging Activity.

Health Care Lobbying
Politics is always a hot topic and no more so than in the health care arena. Being versed in health care advocacy and the basics of advocacy and lobbying are good skills to acquire and can be good for your business.

MDS 3.0 Cognitive Patterns in Nursing Home Residents
The level of cognitive ability among nursing home residents helps determine a proper care plan and therefore contributes to their quality of care and quality of life. In the past understanding cognitive patterns was done by simply observing residents and making notes of what was observed. Much has changed under MDS 3.0.

MDS 3.0 Pain Management
Pain can cause suffering for nursing home residents and can result in inactivity, social withdrawal, depression, and functional decline. That is why effective pain management is so important in improving the quality of life for residents. MDS 3.0 regulations around pain management seek to assess the presence of pain, pain frequency, effect on function, intensity, management and control.

Adult Day Care Center Design
Adult day services design, environment and safety issues are paramount to quality of life for residents. We look at these issues in our continuing series of certification requirements for adult day services.

Activities for March
Let's take a look at some activities for the month of March.

Conduct a Marketing Audit
Whether you are an organization of 5,000 or 5, marketing will be the key to success. Yet many organizations do not know where to begin. And even organizations with highly-skilled marketing departments may not have their priorities in place. A marketing audit could be the most valuable investment you make in your company.

MDS 3.0 What You Need to Know
The Centers for Medicare and Medicaid Services’ (CMS) tool for care management in nursing homes is called the Minimum Data Set (MDS), a core set of screening and assessment elements that is part of a Resident Assessment Instrument (RAI). The RAI provides a comprehensive and standardized assessment of each long-term care facility resident's functional capabilities and helps staff to identify health problems. MDS 3.0 was introduced in the fall of 2010. This article provides an overview.

Flu and Nursing Home Residents
The flu is a nasty bugger. The elderly in particular are a high risk group for the flu. The beehive of activity around your business lends itself to the spread of germs and viruses.

Flu Symptoms in the Elderly
Influenza (also known as the flu) is a contagious respiratory illness caused by flu viruses. It can cause mild to severe illness. The flu comes on suddenly. It is important to know what to look for in residents/clients, staff and yourself!

Telemonitoring Improves Incontinence Care
elemonitoring Improves Incontinence Care

Telemedicine Use Could Reduce Readmissions
Telemedicine Use Could Reduce Readmissions

Assisted Living Sales - Selling Assisted Living - Choosing Assisted Living - Assisted Living Marketing
Lori Juneau-Alford is... Assisted Living.

Guest Writer Mary Cramer, RN, Phd - gerontological nursing certification
Mary Cramer, RN, PhD, FAAN is a professor at the University Of Nebraska Medical Center College Of Nursing. She was co-lead on the Midwest Partners for Geriatric Nursing Quality Improvement project funded by the Robert Wood Johnson Foundation and 15 Midwestern business partners, including Vetter Health Service, project co-lead.

Guest Writer Kathy Bradway - healthcare design - assisted living design
Kathy is an interior designer best described as a innovator/visionary. For the past 5 years she has seen the need for more color and inspiration in senior living design and hospice design. Thus she has devoted her efforts and her company’s direction to bring about positive changes in senior living environments.

Guest Writer Catherine Bevil, RN, EdD - Nursing Education, Long Term Nursing Education
Catherine Bevil, RN, EdD, is a professor at the University of Nebraska Medical Center College of Nursing and Director of Continuing Nursing Education.

Guest Writer Carrie Pauling
Carrie Pauling has worked as a freelance writer for more than 15 years, covering a variety of topics, from the library industry to senior care, functional design in office spaces, healthcare, and content for a number of websites, including those for a graphic design firm, law office, funeral home, Bucknell University and many others.

Word of Mouth Marketing
Many associate social media with word of mouth and while social media can amplify word of mouth it is not the only way to spread word of mouth. Let's look at some strategies.

Redefine, Rebuild and Rebrand Assisted Living
Changing attitudes and trends are slowly but surely shifting independent living to resemble assisted living, and assisted to resemble skilled nursing, forcing services to evolve from lifestyle to healthcare. In this blur of consumer confusion and negative press about long term care in general, you can use technology to effectively relaunch your marketing and rebuilding your brand.

The Cost of Incivility
Noted authors Pearson and Porath in their book

Happiness in the Workplace - Happiness Practice
Shawn Achor of Good Think, Inc. says that

Engage Consumers in Their Healthcare - Develop a Healthy Workforce
We have reported on trends showing how other segments of the healthcare community are moving to engage consumers and have them take more responsibility for their health. In this article we look at three over-arching principles. Most important, start with the health of your own workforce.

Great Ticket Turn In - Motivating Residents to Participate in Activities
The Great Ticket Turn-In brings awards residents throughout the year with tickets when they participate in programs. These tickets may be redeemed weekly for snacks, toiletries, etc. and can be used twice each year for The Great Ticket Turn-In.

Developing a Healthy Workforce - Workforce Health Strategies - Wellness Apps
Health should be viewed as a corporate asset. After all, a healthier employee is a more productive employee. With healthcare reform and the myriad of health system problems plaguing the country, companies must take health into their own hands. Here are some apps that help.

Long Term Care Commission Issues Recommendations
The Long-Term Care Commission issued its report of recommendations to fix long-term care services and supports. Read them here.

Activities Around Current Events - Current Event Activities - Nursing Home Activities
Knowing what is happening in the world is more important than ever for you as an activity director and for your residents. NewsCurrents Sr., a computer based news service was created by Judith Laitman. Check it out.

Word of Mouth Marketing Strategies
Word of mouth is your best marketing tool. And while it starts with a great patient/resident experience, you have some control on how positive word of mouth spreads. Learn how to do it right.

Alzheimer's Resources - Coping with Alzheimer's
Alzheimer’s Speaks is an advocacy group that provides education and support for those dealing with Alzheimer’s disease and dementia. Alzheimer’s Speaks Radio is the first radio show dedicated to dementia.

Traveling Arts Program for People with Dementia
PotentiALZ is a traveling creative arts program for residents with dementia.

Seniors and Technology
Staying connected is an increasingly important factor in aging well and aging safely.

Managing Merchant Services Accounts
Sometimes it’s just a blip on an administrator’s budget, a line item that lists the fees you pay on credit cards. A rounding error for some could be a huge savings for others. There are many nuances in paying by credit card that frankly most people have no interest in knowing. With growing high deductible health plans, paying buy credit card will increase. There is a growing niche of providers who can assist you in this area.

American Health Care Killed His Father, Becoming Part of the Healthcare Solution
David Goldhill is the author of “Catastrophic Care: How American Health Care Killed my Father - and How We Can Fix It.” His book details how the healthcare system killed his father. He details myths of the healthcare system. Can we turn these myths into solutions?

Collaboration in Healthcare, Collaboration in Long-Term Care
Collaboration is driving change in the healthcare industry. In this article we look at some collaboration tools and tips.

Paying for Care - Streamlining Payment in Long Term Care
Citi recently rolled out a new mobile and web-based patient payment solution – Money2 SM for Health. The payment platform, which will bring together a network of insurance carriers and healthcare providers, will enable patients to go online or use their mobile devices to reconcile their healthcare bills, receive alerts when claims are ready to be viewed, pay amounts due and view past payments – all in one digital location.

custom canes - custom walkers - custom wheelchairs
It happened again this week. Mrs. Jones took Mrs. Smith’s walker, by mistake of course, but it still lead to unkind words. Shrinkins has a better solution for residents’ identifying instantly their walker and/or cane even in a crowded dining room or social gathering.

Guest Writer: L.P. Crawford
As a Fitness, Health, and Wellness Consultant and Healthcare Coach, L.P. has combined the studies of Fitness Maintenance, Naturopathy and Alternative Healing Methods with her Nursing Background, and has used these practices extensively in her personal life, and in working with clients. Check out her articles and consider her methods in your clinical practice.

Finding Good Entertainment for Senior Living Communities
Activity Directors are drawn to the field because they enjoy making seniors smile, but that doesn’t mean every day is fun and games. One of the challenges is meeting resident demands for “something different”. A new resource may make finding good entertainment for senior living communities easier.

Positive Stories About Aging - Educated Aging - Quality Aging
Martha Kessinger blog documents the ideas and the lives of ‘Super Seniors’ – the unseen heroes shining a light on the pluses of aging in the U.S.Check out

Guest Writer: Angil Tarach-Ritchey RN, GCM
Angil is a national eldercare expert, author, speaker and consultant with over 30 years experience in geriatric care and advocacy, and is self described as “a nurse who loves old people.”

Hiring Home Care Staff, Retaining Home Care Staff
Long-Term care providers need to hire and retain the best and share what has worked with others. If not the industry will continue the cycle of turnover and replacement of workers.

Validation Techniques
Communication is one of the first casualties of dementia. Because dementia affects memory, people with dementia have difficulty following the thread of a conversation. “Reawakening” a person to the “real world” used to be the norm for caregivers. But newer studies have shown that these small corrections shatter that person's reality. This realization gave birth to a new form of communicating and dealing with people with dementia.

science for seniors
From time to time we like to brag about our guest authors. Gloria Hoffner has been a long-standing contributor in the area of activities. But if you ask her she really wanted to be an astronaut. Rejection from NASA did not deter her. She authored a book titled “Science for Seniors.

Integration of Hospice and Palliative Care / Hospice and Palliative Care
1.7 million people will receive hospice care in 2013. In 2011, 44.6% of all deaths in the U.S. were under the care of hospice. Palliative care, while used with hospice, is not just something administered near death. Read about the distinction.

Helping Residents with Dementia Re-connect with their Love of Reading
The magic of books is what Shadowbox Press brings to people living with dementia. The disease may eliminate the ability to understand complex dialog or even words, but through Shadowbox Press editions their joy of reading continues.

Bundled Payments, Bundled Payments for Care Improvement
As nursing homes and others look to become valued partners of hospitals through accountable care organizations, a new payment method will be evolving as well. A bundled payment has been introduced from the Centers for Medicare & Medicaid Services (CMS).

Email Marketing / Email Marketing for Senior Living
Email marketing is like Chinese water torture, in a good way. Or maybe it's like brewing coffee. Give your audience one delicious drip after another and you will capture their attention.

Online Research of Long Term Care / Be Social /
There are numerous good resources designed to educate the consumer on how to “shop” for an assisted living facility and the importance of an in-person visit. But what about prior research? The “pre-visit,” if you will. Here is our second article on the topic.

Earning Online CEUs for Activity Directors
Recreation Activity Resources offers educational services for Therapeutic Recreation Specialists, and Activity Directors including an online and home study version of NCCAP-Modular Education Program for Activity Professionals 2nd Edition Courses (MEPAP I and II) and CTRAC version. Earning CEUs online is a great way for busy professionals to stay current in their education.

Reducing Noise in Nursing Homes
Excessive noise in healthcare facilities has often been cited as a patient experience priority. In nursing homes, noise can exacerbate dementia. It is important to control the noise pollution in your facility.

Activity Product That Promotes a Good Night's Sleep - Scents That Promote Sleep
Non-flame scented candles can help residents relax and enjoy a good nights sleep.

Make Your Marketing Mobile
For those in the senior care industry, direct mail is a tried-and-true method of reaching potential residents. But as more and more people take to their smartphones, tablets and other mobile devices, it has become more important for providers to explore campaigns that combine the power of traditional direct mail methods and digital marketing output. It's time to make your marketing mobile.

word of mouth marketing - word of mouth and social media - online and offline word of mouth
Word of mouth is the most important marketing tool that you have. In its ultimate state, word of mouth is one person telling another about the great experience they had with your organization. The testimonial is your ultimate complement. And the ultimate measurement of the effectiveness of your word of mouth is something called a Net Promoter Score. Few examine the relationship of the experience of care to word of mouth.

Taking a Nursing Home Tour
It’s time to take a tour of the nursing home or assisted living facility you are considering. We’ve broken this into two articles to make it manageable.

Guest author Gloria Hoffner
Gloria Hoffner is the owner of Guitar with Gloria and Science for Seniors providing activity programs at over 200 retirement communities.

culture change - mds 3.0 - nursing home leadership - Healthcare Quality Improvement – Healthcare Quality – Quality Heathcare – Patient Experience
Frosini is the founder of TrainingInMotion.org providing training workshops for long-term care professionals.

Guest Writer Susan Berry
Susan Berry is a Senior Consultant with CMS Compliance Group, Inc. (CMSCG).

Choosing a Geriatric Care Manager
When choosing care for mom or dad and eventually yourself, it is often hard to know where to start and how to evaluate your care choices. You might want to start with a Care Management Service.

Taking a Nursing Home Tour, Touring an Assisted Living Home
It’s time to take a tour of the nursing home or assisted living facility you are considering. Here is the second of two articles.

The Dementia Initiative
The Dementia Initiative is a national effort that includes a wide array of dementia care experts from across the U.S. representing the practice, policy and research sectors. Their seminal white paper, “Dementia Care: The Quality Chasm,” frames consensus values, practices and recommendations for person-centered dementia care.

SureWash Hand Hygiene Solution
SureWash was developed over five years in Trinity College Dublin. It makes hand hygiene training and compliance much less labor intensive by combining an e-learning system with patented video measurement technology.

Nursing Home Quality in Maine
Maine nursing homes are ranked among those having the best quality of care and lowest survey deficiencies in the country. What sets Maine apart?

Phil DuBois, Guest Author
Phil DuBois is a former nursing home administrator who actually became a patient in his own facility. His perspective on care is invaluable to about.com readers.

hospital readmissions - preventing hospital admissions - preventing hospitalization
At a World Health Congress, a new look at the readmission issue was provided by Gregg Allen, MD, Chief Medical Officer, and Norman Scarborough, MD, Vice President and Senior Medical Director, MedSolutions. Intervention before hospitalization can be key. Care coaches are critical.

Person Centered Activities - Activity F Tag
Person centered is more than a buzz word. It’s a CMS mandate. But what does it mean to be person centered in your activities? Take a look.

Therapeutic Touch - Therapeutic Touch for Patients
Many studies have shown that Therapeutic Touch provides significant physical, mental, and psychological benefits for Nursing Home Residents. Yet these therapies are often not applied in clinical settings.

mds 3.0 - nursing home quality - RUGS -
Barbara Frank helps make nursing homes better places to live and work. She combines quality improvement, workplace stability, and individualized care strategies to achieve positive outcomes for residents, staff and organizations.

Guest Author and MDS Expert Linda Elizaitis
Linda Elizaitis is the President of CMS Compliance Group, Inc. (CMSCG)and provides compliance services to nursing homes and other skilled nursing providers.

Guest Author - Gabriela Delworth
Gabriela is a Product Designer & Certified Adults Instructor. With over ten years of experience in the creative industry she loves thinking outside the box designing and developing high-end products for arts & crafts manufacturers such as: Ilovetocreate and Decoart.

Guest Author and MDS Expert Keith Reilly
Keith Reilly is a Senior Consultant with CMS Compliance Group, Inc. (CMSCG). CMSCG provides a full suite of proactive and reactionary compliance services to nursing homes and other skilled nursing providers.

Guest Write: Michael Pavone
Michael Pavone is President & CEO of Varsity, a full-service marketing communications agency.

MDS 3.0 Discharge Planning
Increasing efforts have been taking place in all states over several years to enhance resources, services, and supports available in the community to address the rights of all individuals to have their care preferences and needs met in the least restrictive environment and most integrated setting. Effective discharge planning can facilitate better care.

How Boy and Girl Scout Troops Can Enhance Your Activities
Scouts can be a vital component in your activities programming. They are always looking for community projects and can be a help with clean-ups, gardening, building bird houses and so much more. Scouts can read to residents, demonstrate crafts and teach songs.

Choosing Assisted Living - Transparency in Assisted Living
How do people shop today? They want objective reviews, open and honest information (and lots of it), and immediate access to everything about your business. Consumer, in short want transparency.

Who Moved My Dentures? / Books to Help Choose Nursing and Assisted Living
Anthony Cirillo, your guide to assisted living is also the author of the book, Who Moved My Dentures? that dispels myths about aging and long term care. Use it as a marketing tool for your organization.

Online Research of Long Term Care
There are numerous good resources designed to educate the consumer on how to “shop” for an assisted living facility and the importance of an in-person visit. But what about prior research? The “pre-visit,” if you will.

Guest Author Kevin Williams
Kevin Williams is the President of SeniorMarketing.com. SeniorMarketing.com helps senior living communities and senior care companies across the country in three ways. We increase occupancy and profits, increase customer value, and improve marketing efficiency through tracking and technology.

Implementing a No Walk Strategy in Assisted Living Sales
Many sales phone calls made by senior living communities leave money on the table. In this article, the importance of having a no walk strategy will be explored. Don't let the customer walk for any reason.

Sports Activities for Men in Assisted Living
Sports is a vital part of many men’s lives. The love doesn’t end as they age or when they enter long term care communities. However, men are most often outnumbered by the women in retirement facilities and poor health keeps them from hitting one out of the park. So what to do. Bring the sports to them.

physical therapist - becoming a physical therapist - nursing home jobs - jobs in elder care
Physical therapists careers are expected to grow much faster than average and job opportunities are good. More and more nursing homes are employing physical therapists as the industry embraces the rehabilitation business. In terms of hiring and staffing, this is a profession in demand.

occupational therapist - becoming an occupational therapist - nursing home jobs - jobs in elder care
Occupational therapists help patients improve their ability to perform tasks in living and working environments. They work with individuals who suffer from a mentally, physically, developmentally, or emotionally disabling condition. The outlook is bright. Employment is expected to grow much faster than average, and job opportunities should be good.

Enhancing the Dining Experience in Long Term Care - Serving Food in a Care Home
Home Instead Senior Care conducted a survey regarding the mealtime and nutritional habits of elders living alone. The findings have implications for long-term care facilities.

Using Volunteer Bands in Nursing Home and Assisted Living Activities
Volunteer bands are growing in the country and activity directors can should incorporate them into their programs.

Technology Classes for Seniors
Project Looking Glass II, an effort that placed a researcher in a retirement community for one month, uncovered some interesting findings on technology’s importance and intimidation factors for seniors.

Nursing Home Administrator Exam Overview
The National Association of Long Term Care Administrator Boards (NAB) is composed of state boards or agencies responsible for licensing long term care administrators. The basic objective of the Association is to assist these boards and agencies in carrying out their responsibilities in the licensure and re-licensure of long term care administrators. One of NAB'S functions is the development of the national nursing home administrator examination.

Nursing Home Administrator Exam, Environment
The National Association of Long Term Care Administrator Boards (NAB) is composed of state boards or agencies responsible for licensing long term care administrators. The basic objective of the Association is to assist these boards and agencies in carrying out their responsibilities in the licensure and re-licensure of long term care administrators. One of NAB'S functions is the development of the national nursing home administrator examination. This article looks at the fourth area of testing - Environmental Services.

Nursing Home Administrator Exam, Leadership and Management
The National Association of Long Term Care Administrator Boards (NAB) is composed of state boards or agencies responsible for licensing long term care administrators. The basic objective of the Association is to assist these boards and agencies in carrying out their responsibilities in the licensure and re-licensure of long term care administrators. One of NAB'S functions is the development of the national nursing home administrator examination. This article looks at the fifth area of testing - Leadership and Management.

Silver Song Club - Music Activites
Silver Song Club, a program created in the United Kingdom, is proving how singing improves seniors’ lives. It is based on research focused on the mental health and general well-being benefits of group participatory singing for older people, including those living with a Dementia.

Senior Entertainers / Boomer Entertainers
Most activity professionals understand that the seniors in their care once had another life, enjoyed the arts, and were discriminating in their tastes. They expect a certain level of performance and in fact demand it. Yet often, they are relegated to volunteer entertainers big on heart but maybe not talent. Let’s face it. The experience of care is the marketing. So why skimp in this arena.

Compassionate Conversations - Healing Power of Music
Compassionate conversation, staff spending time sitting and engaging in friendly conversation with residents, has been shown to improve residents’ quality of life. Everyone plays a role. But activity professionals particularly can play a leading role in this area.

Professional Whistler - Unusual Nursing Home Activities
Incorporating music into your activities is important. Who would have thought professional whistling could be in the mix. Find out more.

Multi-Sensory Room in Nursing Homes
What is a sensory room and how can it help your residents? It is a dedicated space where an individual can experience a range of non-patterned visual, auditory, olfactory, vestibular, proprioceptive and tactile stimuli.

Patient Experience - Resident Experience - Person Centered Care
The patient and resident experience is all the buzz these days yet attempts at moving toward person centered care have, by and large, been unsuccessful. Let's find out why.

Paying for Long Term Care
The financing of long-term care can be confusing, expensive, and onerous. There are five ways to pay for care.

Living to Be 100 - Preparing Financially and Legally to Live a Long Life
Boomers following the advice given here at about.com and my sister blog (Who Moved My Dentures?) might actually start thinking that they are feeling good so mentally and physically that they could live to be 100!” Well yes you can. But are you prepared? Let’s look at some tips providers can offer their communities and individuals can follow for their own well-being.

Resources for Caregivers, Stepping into the Caregiver Role
In our first article in this two-part series we looked at how to ease into the caregiver role. We listed things to do but particularly focused on the health of the caregiver. Unless you reach out for help, caregiving can be wrought with problems. Let’s examine some resources.

Policies Around Sex in Nursing Homes
The Hebrew Home for the Aged in Riverdale, New York is a benchmark organization when it comes to honoring resident preference among a sensitive topic - sex.

Increasing Staff Engagement in Assisted Living
The importance of having all employees focused on the big picture helps those employees work better as a team and bring meaning to the work they do. In this article we’ll look at a few programs that practically show how to connect employees to the bigger picture.

Evaluating Long Term Care Staff - Performance Reviews in Long Term Care
Employee evaluations are deadly. Deadly because they often ask the wrong questions. Were you absent? How often were you tardy? How often was your documentation late or missing? When was the last time you saw an evaluation form that said: I saw you take a resident outside on a sunny day ____ many times this year. I saw you bring a smile to a resident's face ____ many times this year. Perhaps evaluating from the heart and not the head is in order. See how one administrator did it in his facility.

Evaluating a Nursing Home, Evaluating a Nursing Home Before You Tour
Before you visit a care home, you will still want to do your own homework in choosing a nursing home, assisted living or other provider of care. Consider the following steps.

Leadership Development in Assisted Living
With the shift to wellness in healthcare and the demands of a boomer generation for holistic care comes a need for next generation leaders. For the assisted living community, an internship program could be the answer.

Nursing Home Administrator Exam, Human Resources
The National Association of Long Term Care Administrator Boards (NAB) is composed of state boards or agencies responsible for licensing long term care administrators. The basic objective of the Association is to assist these boards and agencies in carrying out their responsibilities in the licensure and re-licensure of long term care administrators. One of NAB'S functions is the development of the national nursing home administrator examination. This article looks at the first area of testing - Human Resources.

Nursing Home Administrator Exam, Finance
The National Association of Long Term Care Administrator Boards (NAB) is composed of state boards or agencies responsible for licensing long term care administrators. The basic objective of the Association is to assist these boards and agencies in carrying out their responsibilities in the licensure and re-licensure of long term care administrators. One of NAB'S functions is the development of the national nursing home administrator examination. This article looks at the third area of testing - Finance.

Nursing Home Administrator Exam, Resident Centered Care and Quality of Life
The National Association of Long Term Care Administrator Boards (NAB) is composed of state boards or agencies responsible for licensing long term care administrators. The basic objective of the Association is to assist these boards and agencies in carrying out their responsibilities in the licensure and re-licensure of long term care administrators. One of NAB'S functions is the development of the national nursing home administrator examination. This article looks at the first area of testing - Resident Centered Care and Quality of Life.

Guest Writer Aaron Murphy
Aaron D. Murphy is the owner of ADM Architecture and Managing Editor at www.EmpoweringTheMatureMind.com, a residential outreach program of ADM Architecture, which educates and empowers Baby Boomers and their families to take control of their decision making in the second half of life.

Nurse Call Systems Next Generation
Hospitals and long-term care facilities are legally bound by a set of standards that dictate the hardware and equipment available for patient care activities. First authored in 1974, UL 1069 represented state-of-the-art technology. Since 1974, UL 1069 has been updated; it is currently in its seventh edition. From a technology standpoint, however, even the most current edition of UL 1069 is not significantly different from prior editions and still outlines a system that relies heavily on traditional hardwired nurse call components. Starling®—a system developed by StarlingHealth with funding from the National Institutes of Health—utilizes relatively new technology and leverages data to enhance workflow efficiency and improve the patient experience.

Using teleconferencing to Enhance the Patient Experience -
The convenience and immediacy of videoconferencing is infiltrating healthcare as a value-added service and as long as patient's choices and services are not removed by the addition of technology, people will only continue to appreciate the possibilities.

Technology for Seniors, Aging in Place Technology, Consumer Electronics Show
Step out of your comfort zone and consider attending the Consumer Electronics Show, where a few hundreds dollars and some imagination can give you a glimpse into how technology will be helping to create better lives for elders.

Aging in Place / Design for Aging in Place
In this two part introductory article, we look at aging in place and what it means for you both personally and professionally.

Aging in Place / Design for Aging in Place / Professional Opportunities in Aging in Place
In this two part introductory article, we look at aging in place and what it means for you both personally and professionally. This article looks at professional implications.

The Life History Project
Everyone has a story, but often we learn their story too late. That’s the reality that motivated Sheila Brune to create The Living History Program (copyrighted), a program that records and creates a the personal story of the patients at CGH Medical Center in Sterling, Illinois.

Older Americans 2012: Key Indicators of Well- Being
Older Americans 2012: Key Indicators of Well-Being is one in a series of periodic reports to the Nation on the condition of older adults in the United States.

Avoiding the Caregiver Trap - Knowing When to Care and When Not to Over Extend
The caregiver trap is a term that describes that place in a human relationship where we feel trapped into doing something for a client when know we should not. Activities directors can get sucked into that trap.

Lifelong Learning for Seniors
With 30 classes and growing, from gardening to belly dancing, Pine Run University shows that lifelong learning is key to a quality of life for anyone but especially seniors.

Unique Dementia Product - Busy Bee Lap Pad
One of the most difficult challenges of caring for someone with Alzheimer’s disease or dementia is the person’s withdraw from favorite activities. Christy Schmid faced this problem with long time family friend Bernice. She realized Bernice didn’t need just any ‘childish busy work’ but rather something that gave her the internal feeling of completing a task. To meet Bernice’s needs, through research, and lots of trial and error, Schmid created The Busy Bee Lap Pad.

hospice statistics - palliative care - end of life issues - hospice overview
Hospice Facts and Stats tell a compelling story of a growing business and a diversified patient mix.

dementia - world health organization - aging trends - alzheimer's
The World Health Organization (WHO) has identified dementia as a public health crisis in need of policy. The statistics they present are compelling and will call for more paid interventions of care as the very caregivers of today become the dementia sufferer of tomorrow.

culture change in nursing homes
There is no way to separate leadership and collaboration from culture change. Without leadership and collaboration, there is no culture change. Relationships, organizational practices, and physical environments cannot change without support and conviction form nursing home leadership. Culture change in nursing homes is the key to long-term success.

Aging Trends Pit Optimists Against Pessimists
There is both optimism and pessimism when it comes to looking at boomers as business prospects. Let’s look at these recent trends. In this article we pit stalwarts AARP and Nielsen, the global information and measurement company.

Designing Health Care Spaces - Designing Healthcare Spaces
Kathy Bradway is an interior designer for health care for brings a residential perspective to her design. Full of rich colors, her designs are colorful, cheerful, and fun. You don't have to understand gerontological design theories and color theory to make an effective senior living space.

Results of the United States of Aging Survey
The National Council on Aging(NCOA) in conjunction with United Healthcare sponsored a survey conducted by Penn Schoen Berland that included 2,250 U.S. adults aged 60 and older who shared their perspectives on their own individual readiness for aging as well as their perceptions of their community’s resources for senior residents.

Results of the United States of Aging Survey, Part 2
The National Council on Aging(NCOA) in conjunction with United Healthcare sponsored a survey conducted by Penn Schoen Berland that included 2,250 U.S. adults aged 60 and older who shared their perspectives on their own individual readiness for aging as well as their perceptions of their community’s resources for senior residents. In Part 2, we look at Community Resources and Support and Health and Wellness.

Medicaid Claim Processing Best Practices
Let's face it. Claims processing is a pain! But if you are diligent in submission and tracking, you stand a better chance of getting paid on time. Let's look at some best practices in filing.

Design Strategies for Memory Care
There are many old stereotypes when it comes to memory care design. While respecting the research that deals with colors, patterns, sights and sounds, you can use bold design to enrich the lives of residents.

Gerontological Nurse Certification
Registered nurses are absolutely essential to quality health care. Board certification is the gold standard of excellence for many professions. For nurses employed in long term care, being certified as a Gerontological Nurse is the mark of distinction.

Online Board Certification in Gerontological Nursing
Gero Nurse Prep (see GeroNursePrep.org for complete information) is a web based, nationally accredited, continuing education course created expressly for RNs employed in long term care (LTC).

Nursing Home Administrator Jobs
Nursing home administrator jobs are highly-skilled and highly-paid. And with the industry in high flux, positions open and close frequently. Here are some top level sources to start your search.

Home Health Care - Home Health - Aging in Place - Home Health Services - Home Health Nursing - Home Health Jobs - Home Health Certification - Home Health Satisfaction - Home Health CAHPS
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Health Care Survey is designed to measure the experiences of people receiving home health care from Medicare-certified home health care agencies.

Home Health Care - Home Health - Aging in Place - Home Health Services - Home Health Nursing - Home Health Jobs - Home Health Certification - Home Health Satisfaction - Home Health CAHPS - Introduction to Home Health Satisfaction Measurement - Home Health Survey Participation Requirements
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Health Care Survey, also referred to as the

Home Health Care - Home Health - Aging in Place - Home Health Services - Home Health Nursing - Home Health Jobs - Home Health Certification - Home Health Satisfaction - Home Health CAHPS - Processing Home Health CAHPS Data
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Health Care Survey is designed to help providers measure client/patient satisfaction. This article looks at the requirements and guidelines for creating and assigning a unique sample identification (SID) number, decision rules related to processing returned mail survey questionnaires, assignment of survey disposition codes, and quality control measures.

Home Health Care - Home Health - Aging in Place - Home Health Services - Home Health Nursing - Home Health Jobs - Home Health Certification - Home Health Satisfaction - Home Health CAHPS - Administering Home Health CAHPS
The effective administration of the home health CAHPS survey is essential to assuring reliable results that can help you improve care. Most home health care patients served by Medicare-certified home health agencies (HHAs) are eligible to be included in the Home Health Care CAHPS (HHCAHPS) Survey.

Home Health Care - Home Health - Aging in Place - Home Health Services - Home Health Nursing - Home Health Jobs - Home Health Certification - Home Health Satisfaction - Home Health CAHPS - Introduction to Home Health Satisfaction
The Centers for Medicare & Medicaid Services (CMS) has partnered with the Agency for Healthcare Research and Quality (AHRQ) to develop surveys measuring patient perspectives of care in home health. Here is the top-level information you need to know for success in acquiring and acting on meaningful data.

Home Health Care - Home Health - Aging in Place - Home Health Services - Home Health Nursing - Home Health Jobs - Home Health Certification - Home Health Satisfaction - Home Health CAHPS - Home Health CAHPS Web Reporting
The Home Health Care CAHPS (HHCAHPS) Survey Data Center generates a number of reports to indicate the status of data submissions and the quality of the data submitted.

Home Health Care - Home Health - Aging in Place - Home Health Services - Home Health Nursing - Home Health Jobs - Home Health Certification - Home Health Satisfaction - Home Health CAHPS - Public Reporting Home Health Satisfaction
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Health Care Survey, also referred to as the

icd-10 - hipaa - filing a medical claim - diagnostic codes - icd-10-pcs
ICD-10 implementation while postponed, was set to begin in October of 2013. Still organizations should prepare.

medicare competitive bidding - durable medical equipment - home health - centers for medicare and medicaid services
The DMEPOS Competitive Bidding Program was mandated by Congress through the Medicare Prescription Drug, Improvement, and Modernization Act(MMA). The statute requires that Medicare replace the fee schedule payment methodology for selected Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS) items with a competitive bid process. It has proved controversial and is also a sought out topic on this site.

Franchise Report on Non-Medical Home Care Business
A Franchise Business Review (FBR) 2012 Special Report on Senior Care Businesses paints a rosy portrait for the home care industry.

anti-psychotic medications - use of anti-psychotic medication in nursing homes - anti-psychotics
Honoring residents’ customary routines provides the blueprint for meeting the challenge of CMS’ new initiative to reduce the use of anti-psychotic medications by 15% by December 31, 2012.

transitions of care, smooth care transitions, consistent assignment, re-hospitalization
Thirty percent of re-hospitalizations in nursing homes occur for residents who have been there for seven days or less. Getting care right from the start makes a big difference in whether a nursing home stay is successful.

Continuing Care Community Without Walls
While there are providers who offer aging in place services, they remain by and large, siloed approaches. Porter Hills in West Michigan has a new spin. Call it CCRC at home or as the Wall Street Journal dubbed it, continuing-care retirement communities “without walls.”

SNFist New Position in Nursing Homes Helps Reduce Readmissions,Ease Transitions of Care
In October 2012, penalties for certain readmissions started for hospitals. With that came a new reliance by hospitals on their long-term care partners. A new breed of primary care providers called SNFists or SNFologists are full-time physicians in skilled nursing facilities, who are more readily available to patients at risk for readmission.

long-term care accreditation - ANCC - MDS 3.0 - ACO - Accountable Care Organization
The American Nurses Credentialing Center’s (ANCC) new Pathway to Excellence in Long Term CareTM (PTE-LTC) Program is the first recognition of its kind for long-term-care facilities. PTE-LTC acknowledges long-term-care facilities that foster work environments where nurses and nursing staff can thrive, substantiates the professional satisfaction of nurses, and identifies the best places to work. Find out how to be credentialed.

MDS 3.0 Skin Conditions
Skin conditions, such as pressure ulcers, are a big concern in both nursing and assisted living facilities. MDS 3.0 Skin Conditions updates protocols for pressure ulcers, wounds, or lesions so that facilities can recognize and evaluate each resident’s risk factors and identify and evaluate all areas at risk of constant pressure.

MDS 3.0 Swallowing and Nutrition
The ability to swallow safely can be affected by many disease processes and functional decline. Losing the ability to swallow can result in choking and aspiration, which can increase the resident’s risk for malnutrition, dehydration, and aspiration pneumonia. Adequate nutrition and hydration is essential to a quality of life for seniors. The MDS 3.0 guidelines on Swallowing and Nutritional Status can provide a blueprint for care.

MDS 3.0 restraint Management
The Centers for Medicare and Medicaid Services (CMS) is committed to reducing unnecessary physical restraint in nursing homes and ensuring that residents are free of physical restraints unless deemed necessary and appropriate as permitted by regulation. Proper interpretation of the physical restraint definition is necessary to understand if nursing homes are accurately assessing devices as physical restraints and meeting the federal requirement for restraint use.

MDS 3.0 Falls
Falls are a leading cause of injury, morbidity, and mortality in older adults. MDS 3.0 falls guidelines look to help providers minimize fall risk while treating fall injuries with the goal of achieving the best quality of life for residents.

MDS 3.0 Mood Assessment
Mood distress is a serious condition that is under-diagnosed and undertreated in nursing homes and can lead to death. MDS 3.0 mood assessment seeks to reduce the morbidity caused by mood disorders.

The Economic Impact Long-Term Care
A report by the American Health Care Association (AHCA) shows that the nation’s nearly 16,000 nursing homes provide $153.8 billion of direct economic impact to state economic activity (1.1%) and $371.9 billion of total impact (2.7%) to state economic activity. Clearly the economic impact of long-term care is large.

hospital readmissions - hospital admissions - mds 3.0 - preventing hospital admissions - preventing hospitalization
Aging Services Providers will increasingly be tasked to figure out ways to reduce hospital admissions from long-term care settings. And there will be financial implications. The Long-Term Quality Alliance offers some advice on reducing hospital admissions.

pinterest - social media - healthcare social media - long-term care marketing
Pinterest is an online communication tool in which save and organize your favorite things from the Internet on virtual boards with an emphasis on visual communication. Think healthcare cannot use it? Think again.

rescuing a bad experience - word of mouth - social media - culture change
Your marketing is all about the experience you provide to people and how they then talk about it. So what if the experience is bad? How do you rescue it?

Packaging Your Marketing - Packaging Your Services
We are used to a nickel and dime economy. You buy something for a base price but then find out to really get what you want you need to add on services and costs. Savvy companies know how to package services so that they not only create good will but profits as well.

Assisted Living Sales - Nursing Home Sales - Long-Term Care Marketing - Healthcare Social Media - Social Media in Healthcare
Everyone is abuzz about the social media. Yet its application for healthcare is not entirely clear. Let’s simplify the social media equation for healthcare organizations.

Customer Relationship Management in Long Term Care
CRM, or Customer Relationship Management, is a business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. This allows customer facing employees in such areas as sales, customer support, and marketing to make quick yet informed decisions on everything from cross-selling and upselling opportunities to target marketing strategies to competitive positioning tactics. In long-term care it can also go a long way in enhancing the resident/patient experience.

Assisted Living Sales - Nursing Home Sales - Long-Term Care Marketing - Healthcare Social Media - Social Media in Healthcare
The 18 to 33 age demographic is still the largest users of the social media yet older age demographics are rapidly catching up. And that is important to know as you ramp up your social media strategy. Caregivers are using social media more and the sandwich generation mom is multi-tasking, researching care for themselves, their parents and their kids.

MDS 3.0 - Nursing Home Quality - What is MDS 3.0 - RUGS IV - Falls - Preventing Falls
Falls are a leading cause of injury, morbidity, and mortality in older adults. While MDS 3.0 guidelines looks to help providers minimize fall risks, there are apparent fall reduction mechanisms, like alarms, that actually contribute to falls as opposed to preventing them. In this article, we look at how to reduce alarms and therefore falls in facilities.

Interpreting MDS 3.0 Nutritional Status
The intent of Section K of the MDS assessment, Swallowing/Nutritional Status, is to identify conditions that could impact a resident’s ability to maintain adequate nutrition and hydration.

How to Stage a Nursing Home Tour
Part of your advocacy efforts with elected representatives may include inviting them to your “home” for a tour. The nursing home and assisted living tour is a great way for a representative to see first-hand the care that is delivered to their constituents. Let's look at how to effectively stage a nursing home tour.

Aging in Place – Technology and Aging – Assistive Tech – Aging in Place Technology – Aging Technology
Aging in Place is something that older adults say they want but to achieve it takes more than good health. Aging in Place can only happen when technology solutions help it to happen. Let’s see where aging in place technology is moving for health, home automation, security, communications and lifestyle.

A quiet and efficient nurse call system, getting away from overhead paging, loud radios and one way pagers.
The quiet issue is big in hospitals, nursing homes and assisted living environments. Noise contributes to poor sleep and other health issues. Silverado Senior Living's quest to provide the highest quality of life and to maintain a home like environment for their residents, lead to a search to find a quiet and efficient nurse call system, getting away from overhead paging, loud radios and one way pagers.

Developing a Continuity of Care Document
The Medicare and Medicaid EHR Incentive Programs provide financial incentives for the “meaningful use” of certified Electronic Health Record (EHR) technology to improve patient care. To receive an EHR incentive payment, providers have to show that they are “meaningfully using” their EHRs by meeting certain thresholds. The continuity of care document – CCD - —is considered an important step for the next phase of meaningful use.

Technology Adoption by Seniors
Technology adoption by seniors can be scary. So ease them into it. Don’t over-think. Don’t over-spend.Meet the resident on their own terms.

evangelical homes of michigan - assisted living - culture change in long term care - person centered care - person centered living
Evangelical Homes of Michigan extended their business model to service more clients. In so doing, they increased their revenue, client base and positive word of mouth while providing needed services for elders from one trusted source.

Health Care Food Services – Nursing Home Food – Hospital Food – Healthcare Food Services Careers – Person-Centered Care - Resident Dietary Preferences
Honoring residents’ choices in dining actually positions staff to get better clinical outcomes. Choices provide a road map for how to implement care interventions to meet care goals.

Recovery Audit Contractor Requirements
Recovery Audit Contractors under the Medicare Integrity Program identify underpayments and over-payments and recoup over-payments under the Medicare program associated with services for which payment is made under part A or B of title XVIII of the Social Security Act. By understanding the requirements of the auditors by the government, you can better understand how to prepare for and also avoid being audited.

Recovery Audit Contractor Program
Fraud and abuse in the federal payment system is coming under more and more scrutiny. Recovery Audit Contractors (RACs) detect and correct past improper payments so that CMS and Carriers, Financial Intermediaries (FI) and Medicare Administrator Contractors (MAC) can prevent future improper payments

Aging in Place – Technology and Aging – Assistive Tech – Aging in Place Technology – Aging Technology - Communicating with Families
Now with a simple and valuable smart phone app called How’s My Mom facilities can communicate information about a loved one to their family member for free. How’s My Mom provides an app that can be used on any Apple or Android phone or tablet which allows senior living centers to send electronic updates on their residents to their families and for families to respond.

zone program integrity contractor - RAC - recovery audit contractor - medicare fraud
With increasing transparency in healthcare, exposing fraud and abuse is a big issue. One of the “watchdog” entities is the Zone Program Integrity Contractor (ZPIC) program. Their scope goes beyond RAC audits to include an umbrella list of potential fraud and abuse in healthcare.

Changing Healthcare Experiences Starts with Employees
Patient and resident centered care is all the talk these days. And they are central to the culture change movement. But to really impact the experience of care, you have to start with employees.

Paying for Long Term Care - The Assurance Benefit
Paying for long-term care services is a burden for many of your residents/patients. And while options for payment are few, another option could be available to them through the Assurance Benefit.

Hospice End of Life Signs - When Do I Need Hospice
The medical establishment does not deal well with death so do not expect them to tell you when it is time for extraordinary measures to stop and hospice care to begin. Know the signs at the end of life when it's time to call hospice.

The Nursing Home of the Future
While the desire for most people is to age in place, you don’t need to dig far to find the crippling health statistics that suggest people will need nursing homes and assisted living homes. Designing the home of the future with a focus on person-centered care will be crucial. Future residents will demand a different model.

Healthcare Quality Improvement – Healthcare Quality – Quality Heathcare – Patient Experience
There has been a lot of talk in long-term care about culture change, person-centered care, person-centered living. Much like hospitals there has been a lot of lip service to changing experiences. Something as important as the experience we provide to residents and patients should not be left to chance. That is why you need a Chief Experience Officer.

Science Projects for Nursing Home Residents
Using science for seniors as part of your activities program can help stimulate the brain and contribute to resident quality of life. A one-hour hands-on program called Science for Seniors, created by the author has four parts: select a topic, present fun facts, watch a video on the subject and do a safe experiment with residents. Let's experiment and see how we can bring science projects to our nursing and assisted living residents.

Art Therapy for Assisted Living and Nursing Home Residentds
Art projects for seniors can enhance their quality of life while helping them learn a new skill. One innovative program brings a professional artist and all the needed supplies to help residents of all skill levels, beginners to professionals, and all cognitive levels, independent through dementia, express their talents.

Music Programs in Nursing Homes and Assisted Living
The power of music and what it does to bring back memories is undeniable. In addition to enhancing quality of life, there are health benefits to an effective music program. It has been documented that seniors participating in music use fewer medications, fell less depressed, are less lonely, have higher morale and are more socially active. Let’s look at some of the science and the implication for activity directors. Let's find out how incorporate music into your activities.

cultural sensitivity in nursing homes
A comprehensive culture sensitivity program in nursing homes should discuss overall organizational cultural competence as well as focus on the specific population groups and/or health issues that are relevant to the community. A well-rounded program also should help clinicians with diagnostic issues, such as identifying health conditions specific to certain ethnic patient populations or conducting skin assessments for patients with skin of color.

Nursing Home Activities – Activity Director – Activities for Seniors – Assisted Living Activities - Memory Care
Site, smell, sounds, touch all invoke memories and an effective activities program that incorporates memory care can really add to the quality of life of elders and others who we encounter in aging services across the continuum of care. Here's how to do it.

Nursing Home Activities – Activity Director – Activities for Seniors – Assisted Living Activities - Using Ceramics
Ceramics can be a fun activity for all ages. And particularly it can be used for the short-stay rehabilitation patient too. Let's look at how to get started with using ceramics in your activity program.

hire an attorney - healthcare attorney - nursing home abuse - malpractice - ambulance chaser
There is a litigious culture in the U.S. And as the economy continues to drag, a byproduct seems to be increased litigation. Right or wrong, malpractice suits continue. You need to protect yourself and your business. And that starts with having a good healthcare attorney in your corner.

identity theft - red flag rules - preventing identity theft - identity fraud - red flag questions
Frequently asked questions around Red Flag Rules can help you as you put together your Red Flag Prevention Program.

identity theft - red flag rules - preventing identity theft - identity fraud - red flag prevention program
Under the Red Flag Rules organizations are required to implement a written Identity Theft Prevention Program designed to detect the warning signs of identity theft (a red flag!). In this article we look at the components of a program.

identity theft - red flag rules - preventing identity theft - identity fraud - red flag overview
Red flag rules are designed to help businesses spot suspicious patterns that may arise and take steps to prevent a red flag from escalating into a costly episode of identity theft. Here is an overview.

Nursing Home Disaster Planning - DHSS Disaster Planning Recommendations - Life Safety in Nursing Homes, Resident Safety
Nursing Home Disaster Preparedness is essential to the safety of residents and staff. The Department of Health and Human Services (DHSS) Office of Inspector General has identified gaps in preparedness. This article outlines the findings from their report “Gaps Continue to Exist in Nursing Home Emergency Preparedness and Response During Disaster.

How to Centralize Purchasing
Centralizing the purchasing process can be accomplished by any senior living organization. Hiring the right team and using the proper tools can transform the procurement process from being an underutilized service to becoming an integrated part of the company’s strategic planning and growth.

Second Generation Assisted Living - New Designs for Assisted Living
Therapeutic Assisted Living is made up of two immutable truths, eight principles and five interventions. It is an evolving model for not just assisted living but for all care providers in aging services.

More Assisted Living Definitions
Here are more useful assisted living definitions that could come in handy.

Assisted Living Definitions
Here are some useful assisted living definitions that could come in handy.

Assisted Living Survey Process Plan of Correction
State regulations differ in regards to assisted living facilities. In our first article we provided an overview of the survey process. In this article we look at plans of correction.

Assisted Living Survey Process
While state regulations differ in regards to assisted living facilities, expect that a survey process of some sort is in place in every state. Here is an overview of what the process might look like.

Adopting Sustainable Practices in Your Assisted Living Facility
Small steps towards sustainability can make an impact--both in the amount of resources your facility uses, to the overall well being and goodwill from the residents.

Career Ladder - Health Careers - Career Planning - Career Path - Nursing Home Careers - Assisted Living Careers - Home Health Careers
Career ladders encourage, recognize, and reward capable employees. Successful performance and acquisition of additional skills through education or training prepare individuals for the next job level. Formal career ladder programs can be found in organizations large enough to have a hierarchy of related occupations plus enough growth and turnover to allow for movement up the ladders. Let's explore the advantages of career ladders.

Assisted Living Satisfaction
The first national survey measuring the assisted living satisfaction of residents, family and staff of assisted living facilities concludes that when it comes to assisted living satisfaction, residents seem very happy while workers are less so. The latter impacts the former. But overall things are looking good for the industry.

Assisted Living Sales - Selling Assisted Living - Choosing Assisted Living - Assisted Living Marketing
Assisted Living Sales is a competitive marketplace. After all you are

assisted living activities - culture change - linked senior - technology and aging - status solutions
CATIE is an interactive multimedia application for two-way communication and self-service to help residents of senior living communities stay connected to family, friends and the world around them. It was named a Program to Watch by the Assisted Living Federation of America in 2012.

Hard-wiring Compassionate and Empathetic Care, Hard-wiring Compassion and Empathy
Despite all the technology, fancy buildings, dining and activity experiences, healthcare boils down to one thing – human relationships. When life and death is at stake, it is imperative that staff are engaged, focused and passionate about providing the very best healthcare.

How to Identify Elder Abuse
The home care industry is literally exploding as consumers, government and payers look to “aging in place” (aging in home) as a more desirable and less costly alternative to long-term care in assisted and nursing facilities. Your client facing employees are your number one asset and the face of your brand. That brand, your reputation, and your business can quickly be ruined with allegations of abusive behavior by staff. This article looks at specific types of abuse that you need to know.

Employee Retention – Rewards and Recognition – Employee Recruitment – Retention Strategies
Direct care workers have hard jobs, are low paid, and nearly ever receive the rewards and recognition deserved. That is why employee retention is so hard to achieve in aging services. When a position is viewed as simply a job and not a career, it is easy to see why people leave for better paying jobs outside the industry. Employee retention in aging services is a big issue that will become even bigger as the population ages. Let’s look at some strategies to help retain the best workforce.

Employee Satisfaction – Employee Retention – Total Rewards – Employee Engagement – Voice of the Customer
Finding and keeping talented staff in the aging services industry is hard. Workforce satisfaction is more than wages and benefits. The intangibles of workforce satisfaction – respect and empowerment among others – are keys to retention and recruitment in the industry.

CNA Career Ladder
For CNAs to succeed they need to build a career ladder for success. The Extended Care Career Ladder Initiative (ECCLI) is part of the Massachusetts Nursing Home Quality Initiative. It offers a grant program available to Massachusetts nursing homes and home health agencies to support development of career ladders and other training initiatives for frontline workers. Other states could learn a lesson from this program.

Career Ladders in Long-Term Care
A long-term care career ladder is a structured sequence of job positions through which a person progresses in an organization. While common in many industries, aging services has been slow to embrace this concept. In this article we look at how to start building a career ladder for positions in long term care such as certified nursing assistants and home health aides.

Career Ladder in Long Term Care Nursing
CNAs can build their own ladder or lattice using Department of Labor tools. At CareerOneStop you can actually follow a process to design your own career ladder.

Healthcare Workers – Healthcare Jobs – Healthcare Recruitment – Healthcare Careers
One of the fastest growing segments of the economy is healthcare and within that aging services. One of the problems facing the industry is that many people look at positions in the industry as jobs not careers. The industry is seeking to change that mentality. Here we will link you to important information about career positions and related training and certification. And we will help organizations with timely articles about recruitment, training, workforce satisfaction, rewards and recognitions and more.