Operations/Technology Sitemap - Page 1 2016-09-26

The Basic Etiquette of Transfering a Business Call
Transferring a phone call is more than just knowing what buttons to push. How you handle the transfer of the phone call will reflect on your business.

Successful Vendor Management Strategies
The process of vendor management entails the back and forth of a successful relationship so that both the supplier and the buyer can benefit. The process should be structured so that it is a win-win for both sides. Here are some strategies to support a strong vendor relationship

How to Write Requests for RFPs and RFQs
The third part of the vendor selection process is to write a Request for Proposal (RFP) or Request for Quotation (RFQ). Learn more.

Free Office Automation Software
You don't have to upset your company's bottom line when you want to acquire professional quality office automation software. There are plenty of free alternatives for the savvy business owner or manager.

What Is a Software Suite or Application Suite?
A software or application suite is a bundle of software applications that share features and provide related functionality for related tasks.

Proposal Evaluation and Vendor Selection
Lack of preparation and not paying attention to detail can lead your vendor selection team to recommend the wrong vendor for your company.

How to Professionally Put a Caller on Hold
The last thing a caller wants is to be put on hold. By employing these simple techniques and following a few rules, your caller will not be offended.

How To Give a Professional Voicemail Greeting
A voicemail greeting is a statement of who you are and what your company values.

Definition and Explanation of Mobile Computing
Mobile computing is a generic term used to refer to a variety of devices that allow people to access data and information from where ever they are.

Steps for Closing the Office for the Holidays
Before you shut down your business for a holiday, prepare for the closure by using this checklist to eliminate headaches when you return.

Use Your Business' Phone Features Professionally
Business phone etiquette influences your relationship with your customers and associates. Here's how to conduct business over the phone professionally.

Business Networks and Internet Connections
Business office networks and Internet connections are essential tools in growing a competitive business. Learn more about networking your business.

Essential Office Equipment for Starting a Business
If you are starting an office and trying to decide what office equipment you really need to purchase, here is a list to help you choose the essentials.

JetBlue's Award Winning Use of Technology & Automation
JetBlue has had and continues to have many technology firsts. The carrier has used IT at the core of its growth strategy to win customer service awards.

Business Technology and Profitable Operations
Keeping up with critical technologies is one of the best ways to ensure that your business operations are optimized for success. Here's how to start.

Do You Have a Hiring Blueprint?
Every business needs a hiring blueprint that will outline when and who to hire to meet or exceed income and profit targets. Here's how to get started.

Is Your Technology Current?
Business relies on relevant technology in order to maintain healthy operations. Read on to see if your company's technology measures up.

Guidelines for Closing the Office for Vacation
It's vacation time! Before you temporarily close the office or your business, be sure to let customers, vendors and employees know. Use these guidelines for a seamless temporary office closure.

Introduction to Outsourcing
Outsourcing is a common business strategy. Before you consider pursuing an outsourcing solution, you need to understand what it is and what it is not.

Quality Assurance: What Is It?
Quality assurance is a methodology used in the development and manufacture of products or services that ensures a certain level of quality.

Boost Business Productivity with Microsoft's Windows 10
If your business is already using one of Microsoft’s previous versions of Windows, the upgrade to Windows 10 is probably a good idea. Like Windows XP, Vista, 7 and 8 before it, Windows 10 is part of the Windows NT family.

How to Save Money and Get the Most Out of Web Conferening Capabilities
Web conferencing is a great way to reduce/eliminate the high cost of travel while still having productive meetings. Here's how.

The Hybrid Laptop means Better Business Technology
The Hybrid Laptop, also known as the

Business Email Etiquette
Email has become the preferred option for all business communications and this trend continues to grow. New technology such as cloud-based business email services, particularly Google Apps and Microsoft Office 365, are expected to rapidly increase over the next four years.

Staffing The Business with Essential Office Jobs
This guide will help you decide which office jobs you need to accomplish the tasks necessary for an efficient office.

Medical Assistant or Medical Administrative Assistant
The role of a Medical Secretary or Medical Administrative Assistant is very similar to the role of an office secretary or administrative assistant.

Top 7 Outsourcing Advantages
Trying to make a decision about outsourcing? Here are the top 7 outsourcing advantages that a proper outsourcing project will bring to your company.

How To Give a Professional Voicemail Greeting
A professional voicemail greeting is a courteous way to invite your callers to leave you a message so that you can call them back when you are able.

Office Jobs - Administrative Assistant or Executive Secretary
Finding and hiring the right Administrative Assistant or Executive Secretary can make all the difference in your work day and to a great extent determines how successful you can be when you have the time to focus on and manage your business by delegating to an efficient assistant.

Top Reasons to Provide Employees with a Mobile Device
Giving an employee a company mobile device is a decision that should be based on the employees's job function. Here are the top criteria to consider for this important decision.

Temporary or Out of Office Voicemail Greetings
The Temporary or

How Much Office Space Do You Need?
Looking to buy or lease space for your business and not sure how much space you will need? Use this guide to help you estimate the amout of square footage that is appropriate for your business.

Business Apps to Streamline Operations
A practical alternative to outsourcing functions or even whole departments is to use ever-improving technology to get the job done. Learn about the apps.

Work From Home - Is Telecommuting Right for Your Office?
Telecommuting has become more attractive to employers in recent years. From the high price of gasoline to the push to do more with less, the pressure is on to allow employees to work from home. But how do you know if allowing employees to work from home will benefit your business? Here is a guide to help you decide.

Collect Revenue Anywhere with a Mobile Credit Card Reader
If you’ve been to a tradeshow or other selling venue and wished you had a mobile device that allwed you to collect payment for your products and services, then this problem could be solved with the ease of implementation, simplicity of use and low cost alternative of a mobile credit card reader.

Crush Your Next Contract Negotiation
Successful contract negotiation means that both sides look for positives that benefit both parties in every area while achieving a fair and equitable deal.

Office Jobs - Receptionist
The role of the recpetionist in any office is an important one. The recptionist is the first impression of the company whether it be in person or on the phone. This critical role requires thoughtful planning, hiring and retention.

Create the Ideal Automated Attendant Script
A company's automated attendant script is the first impression for first time callers. Make your script a reason for callers to keep coming back!

Top 5 Outsourcing Disadvantages
Outsourcing can be a great idea, but a terrible execution. Here are the Top 5 Outsourcing Disadvantages to help you understand some of the criteria to consider before outsourcing a function in the company.

General Voicemail Greeting Examples
A general voicemail greeting is used as the default voicemail greeting to callers. It is critical that this default voicemail greeting is set up correctly.

6 "Out of Office" Voicemail Greeting Examples
Temporary or

Professional Voicemail Greeting Examples

What Is a Laptop or Notebook Computer?
A laptop computer is a portable computer powered by a battery, an attached display screen and input devices such as a keyboard and a touchpad.

How To Make a Professional Out of Office Voice Message
Summer is here! Here's how you can let your voice messages and auto reply emails help you while you're away. Use these tips and templates.

What is a Phablet
A Phablet could become the one and only computing device that a busy professional needs.

Request for Proposal (RFP), Request for Quotation (RFQ)
The final phase of the vendor selection process is to write a Request for Proposal (RFP) or Request for Quotation (RFQ). A well written RFP or RFQ is the critical success factor in the entire vendor selection process. This guide will show you how to create a document that will detail the needs and expectations of your company.

Innovation Team is Key
The Innovation Team concept has been tried and tested in both small and large business environments and proves equally successful in both sized-companies due to its scalability.

Office Space: Physical or Virtual?
Considering all of the options that are possible with software and applications, one of the first and most crucial decisions for a new business regarding the need to house all employees in a single physical space could simply be eliminated and replaced instead with a virtual workplace that has the potential to be every bit as productive.

Easy to Implement Technology Tools
Recently, there have been various advances in technology that have created new tools that help business owners to better manage and control their businesses.

Contract Negotiation Strategies in Vendor Selection
The final stage in the vendor selection process is developing a contract negotiation strategy. Successful contract negotiation means that both sides will gain from coming to an agreement. This guide will show you how to plan a successful contract negotiation strategy.

Professional Automated Attendant Scripts
The first thing your customers and business associates will hear​ when they call your company will be the automated voicemail greeting.

Operations/Technology. Page 2.

Professional Voicemail Greeting - Business Etiquette
Providing your callers with an alternative to waiting on hold will give you a competitive advantage. Setting up a departmental voicemail box will give you that advantage. This article will teach you how to do it right.

Top 7 Outsourcing Advantages
Trying to make a decision about outsourcing? Here are the top 7 outsourcing advantages that a proper outsourcing project will bring to your company.

How to Buy a Business Telephone System
In the market for a business telephone equipment system? Here is a guide to the terms, features and functions available in office phone systems.

How to Buy a Business Telephone System
Operations/Technology. Page 2.

What Is the Definition of Outsourcing?
Outsourcing is a business practice used to reduce costs by shifting certain business functions to a third party for a significant period of time.

Definition and Description of Linux Operating System
Linux is an open source operating system for personal computers, servers and many other hardware platforms that is based on the Unix operating system.

Administrative Assistant or Executive Secretary
Administrative assistants and executive secretaries are highly trained, organized and motivated individuals who keep executives and managers on track.

Key Job Facts About Data Entry Clerk
The office clerk or data entry employee isn't high on the workplace totem pole, but is necessary for the efficient operation of the office.

Steps to Starting Your First Office
If you have never started an office before, the task may seem overwhelming. Here are six steps to starting an office. Work through each one carefully.

Phablet, Tablet, Laptop, Desktop?
Desktop or mobile computing device?

The Absolute Bare Bone Minimum Office Equipment to Start a Business
Purchase the office equipment you need.

Business Software and Applications
You can do a lot with just a little bit of office software

Multifunction Printer
Find a printing device that can also scan and fax documents.

Internet Service Provider
Find an Internet Service Provider that works with your business needs.

Computing Devices: A Server or a Network?
Does the business need a server or is a network sufficient?

Business Telephone System
A Business Telephone System is important.

Buy Only the Basic Office Supplies
Buy only the office supplies needed to get through the first few months until you understand the quantity and type of office supplies needed.

Do I need physical space in an office building or can I work at home?
Working from home could be a smart getting started option.

Starting a New Office!
Starting a new office can be overwhelming. Use this step-by-step guide to avoid some potentially costly mistakes.

Budgeting for Costs of an Office
Prepraing a budget for your new business is like having a map for success. It is a must.

Purchase or Lease Your Office Space
Decide is leasing or purchasing the office space is best based on the short term and long term needs of the business.

Buy Only the Absolutely Most Necessary Furniture and Equipment
Shared office space could be a great cost saving strategy for a new business.

Buy Only the Necessary Computing  & Communications Devices
It's tempting to want to purchase big office equipment such as a server and multi handset phone system. Hold off until the business equipment needs are clear.

Create a Disaster Recovery Plan for Your Business
Disaster recovery planning is like insurance; Everybody wants it, but no one wants to use it. Every business needs a disaster recovery plan. Creating one does not have to be a painful and labor intensive process. Follow these six steps and you will have the beginnings of a great disaster recovery plan.

Closing the Office for the Holidays
Closing your office for the holidays? Before you leave, make sure you go through this

Know Your Business Email Etiquette Rules
It's important that your employees follow basic rules of business email etiquette. This guide will help you maximize email value in your business.

Know Your Business Email Etiquette Rules
It's important that your employees follow basic rules of business email etiquette. This guide will help you maximize email value in your business.

How to Choose Strong Passwords
Computer programs can crack passwords in a matter of seconds. Learn how to create strong passwords to protect your information and foil the hackers.

How to Write a Disaster Recovery Plan
Every business needs a disaster recovery plan. Follow these six steps to write a great disaster recovery plan and protect your business.

How to Leave a Professional Voicemail Message
Voicemail has become a standard part of business. Knowing how to leave a professional voicemail phone message will reflect positively on your company.

Tips for Ending a Phone Call Professionally
Do you encounter

Top Ways to Streamline Your Business
Is your business inefficient? Are you looking for solutions that will provide results? Here are 5 areas that you can streamline.

Top Outsourcing Disadvantages Companies Face
If outsourcing disadvantages outweigh the advantages, then stay away from outsourcing. Here are 6 outsourcing disadvantages for you to consider.

Strategies to Avoid Being Outsourced
Outsourcing is a common business practice. Here are five tips that can help you secure your place in a company in the face of outsourcing.

The Successful Vendor Selection Process
The vendor selection process can be a very confusing, complicated and emotional undertaking if you don't know how to approach it from the very start. Here are five straightforward steps to help you select the right vendor for your business.

Email Marketing: A 4300% Return On Investment
Email marketing is a personal way to create and maintain relationships with your customers, new and old. It doesn’t matter who you are or what your business is; everyone should be optimizing their email marketing as part of their overall marketing strategy…it’s inexpensive, easy and has a monumental ROI. And don’t forget, there are always good folks out there to help when you don’t have the inclination or time to do it yourself!

Top 5 Reasons to Purchase a Franchise Business
Considering starting a business? Be sure to look into purchasing a franchise as an option.

Guide to Saving on Small Business Shipping
Small businesses shipping may be different from larger companies, but even small businesses can negotiate discounts minimize shipping costs.

Disaster Recovery Planning and Risk Management
The perfect disaster recovery plan would cover every conceivable disaster. Unfortunately, nobody can afford that. This guide will help you create a plan and a budget for disaster recovery so that you maximize the return on every dollar that you spend.

Disaster Recovery Planning and Risk Management
Operations/Technology. Page 2.

6 General Voicemail Greetings
The general voicemail greeting is used as the default voicemail greeting if no other greeting is set. Here are 6 examples to help get you started.

Internal Voice Mail Greeting Examples
An internal voice mail greeting is used for those who call you from within your own company. Here are examples to help you create your own greeting.

External Voice Mail Greeting Examples
Here are several examples of professional and informative external voice mail greetings that will help you create and personalize your own.

There is no App or Software to Replace a Business Attorney
No App or website can replace the unique value and skills that business lawyers/attorneys offer to protect the legal interests of the company.

Breach of Contract
Breach of Contract with vendors and suppliers can create costly problems. Use a retained business attorney to work it out informally.

Disgruntled Employees
Avoid creating a hostile work environment and treat employees as valuable human resources to avoid costly legal probelems.

Incorporate the Business
LLC, C corporation or S Corporation? Which one will serve your business best? An attorney can help with this.

Business Partner(s)
Partnership agreements are prepared by lawyers to protect the interest of the business and each partner.

Top 5 Reasons to Have a Business Attorney on Retainer
Successful businesses know how to use lawyers/attorneys that they have on retainer in order to avoid costly legal problems.

Include a Call to Action
Without a call to action, a business email is for information only.

Get to the Point
A business emails needs to get to the point.

Dot the i’s and Cross the t’s
Check and double check the correct email addresses of the recepients.

Reply All
Reply All should be used as needed, not all the time.

- By Category
An index of categories in the

Be Selective About Who is Copied
Not everyone should be cc:'d on an email

Email is the Preferred Option for Business Communications
Business Email Etiquette Do's and Don'ts

The Subject Line
Email Subject Line is the Headline

Not Every Email is a High Importance Email
Not all emails are high importance emails

Email Volume Continues to Expand
Email Overload! Operations/Technology.

Vendor Management Best Practices
Regardless of what business you're in, vendors play a key role in the success of your business. Work on vendor management best practices.

Basic Elements of Good Voice Mail Greetings
Every good voice mail greeting should be brief, offer helpful information and possess these basic voice mail greeting elements to be effective.

Disaster Recovery Planning Goals and Objectives
Disaster recovery planning is necessary to any business. Without it, your business is sure to fail if disaster strikes. Once you develop your plan, here is a checklist to test its feasibility.

Top Reasons to Give an Employee a Company Cell Phone
Are you considering buying a cell phone for your employee? Here is a list of valid reasons for the company to purchase a cell phone for an employee.

Run Your Company Like a Hungry Start-up: FedEx Does
FedEx is a large, global multinational, but they still operate their company as if it were a hungry, customer-focused start-up. That is a best practice.

How Much Office Space Do You Need?
Here is a list of items, considerations and a link to a useful tool to help you calculate how much office space you need for your business.

How Zappos Uses Technology and Operations to be Wildly Successful
How Zappos CEO Tony Hsieh has delivered happiness in a box to customers by leveraging technology and creating operations that are focused on excellent customer care. A Business Operations and Technology best practice.

verywell. Operations/Technology.

Vendor Management Success Tips
Vendor management is more than just getting your suppliers to give you a lower price or better service contract.

Vendor Management Means Quality Assurance
Ensure a successful outsourcing project by developing a quality assurance program by communicating with your vendor to define expectations.

Did 2014's Social Marketing Predictions Come True?
At the beginning of every year, we look back at the predictions for the year and ask: how real were these predictions? Here's how we fared in social marketing.

Voicemail & Business Phone Etiquette
Today's sophisticated business phone systems can do more harm than good if proper business phone etiquette is not employed. Simply put: Treat your callers in a way that you would want to be treated on a business telephone call. The main areas of business phone etiquette are listed below and they will help you and your employees create a business phone culture in your company that your customers and business associates will enjoy using.

"How to" Guides
Buying computer equipment for your business is very different than buying it for your home. These guides will help you understand the differences so you can spend your company's resources wisely and insure that the investment reaps the rewards that are promised.

How to Accept Credit Card Payments Online
Accepting credit cards online is a great alternative to a brick and mortar operation because the Point of Sale (POS) is transacted on the internet which is much less overhead. When first starting a business, this way of doing business with customers could prove to be a massive area of cost savings while the business ramps up and begins to develop.


Want To Sell Online? Your Best E-Commerce Options
Selling online by creating an ecommerce presence is a cost effective way to promote your company's goods and services. This guide will help you to determine some of the options that are available to you so you can cash in on this lucrative trend of doing business with your customers.

Enhance Operations with an Objective Hiring Process
Establishing an objective hiring process can speed and ease the process of hiring the right individuals for the business. An appropriately structured hiring process can have many benefits to the business operations. Here's how to get started.

Establish a Business Budget and Stick to it
A business budget is like the company's roadmap for success. This is why creating and strictly managing the business budget is so critical to a company's financial health. Find out to get started.

The Successful Vendor Selection Process
The vendor selection process can be a complex and overwhelming undertaking if you don't plan ahead and outline all of the considerations for selecting the proper vendor to meet your business needs. Here are five easy to follow steps to help you choose the right vendor.

Vendor Management Best Practices
Vendors require active management as do any resources that are funded by the business. To ensure success with vendors, it is important to establish a routine that both sides can live with. Check out these best practices for some insight about vendor management.

Vendor Management Scorecard Basics
A vendor management scorecard is an important tool to access, monitor and follow up on a supplier's performance

Save Money with Used and Refurbished Furniture and Equipment
While it is tempting to want everything in a new office to be shiny and new, there is an important question to be asked: does every piece of furniture really need to be new, or can it be purchased for a fraction of its original price because it is used?

Save Money When Buying Essential Office Supplies
Fortunately, there are many things that you can do to control how much you spend on office supplies so that you can stay within the budget. And buying in bulk, especially if you have the storage space is always a smart way to go.

Top 5 Reasons to Hire Over 50 Workers
There are many reasons to hire workers that are 50 years of age or older. Here are the top five reasons that hiring an experienced, over 50 worker should be a priority.

The Role of a Cashier
Be certain that the job description that you are using to attract cashiers is tailored to the primary job functions. Where cashiers are concerned, one size does not fit all.

Top Tips to Avoid Startup Business Failure
Here are some tips to ensure that your startup business will flourish in this

Before You Start Searching for Office Space: Read this!
Finding the right sized, correctly located office space is one of the most important decisions you will make. Read these tips before you start.

Creating an Inviting Reception Area
The reception area for your office is the physical area of your business where your visitors will have their first and ideally best customer experience. Here are the important considerations for building a suitable reception area for your office.

9 Considerations When Selecting a CRM Platform
Selecting the right Customer Relationship Management (CRM) platform for your business can be a game-changer and may give your company a competitive advantage.